Shipping Policy
- Ticket Delivery Method:
- Digital Tickets: All tickets for the New Year’s party will be delivered electronically. Upon successful purchase, you will receive an email with your e-ticket and a unique QR code for entry to the event.
- Delivery Timeframe:
- Digital Tickets: You will receive your digital tickets immediately after purchase via email. Please ensure your email address is correct during checkout. If you do not receive your tickets within a few minutes, check your spam/junk folder or contact our support team.
- Lost or Missing Tickets:
- Digital Tickets: If you lose access to your digital ticket, contact our support team immediately at [support email or phone number], and we will assist in reissuing your tickets.
- Ticket Refund/Exchange Policy:
- Tickets are non-refundable unless the event is canceled or rescheduled. Please check the event terms and conditions for more details.
- In the case of a rescheduled event, digital tickets will remain valid
- Customer Support:
For any questions or issues regarding ticket delivery, please reach out to our customer support team at [support email or phone number]. We are here to assist you!